TERMS AND CONDITIONS

Key Points Summary

(This is a quick overview — please read the full Terms & Conditions below for complete details.)

  • 💷 Deposits are non-refundable.

  • 💻 Online theory upgrade: If you buy the Online Theory training, you have 6 months to upgrade to a full workshop for £1599. After that, you’ll pay the full workshop price.

  • 📅 Cancellations:

    • Cancel more than 8 weeks before a workshop — payments (minus deposit) can be transferred to another date within 12 months.

    • Cancel within 8 weeks — no refunds or transfers.

    • If we cancel, you’ll get a full refund or transfer. We aren’t responsible for travel or accommodation costs.

  • 🌍 International students: You are responsible for arranging your own visa and travel insurance. No refunds if you can’t attend due to visa issues.

  • 📚 Access to online content:

    • Workshops — 6 months access

    • Distance learning — 12 months access

    • Extensions available for a fee.

  • 🧾 Payments:

    • Instalments are due on the 1st or 15th of each month.

    • Missed payments = suspended access and possible £100 admin fee.

  • 📜 Certificates: Awarded only after full attendance, passing assessments, and paying all fees.

  • 🛡 Insurance: You must arrange your own professional/student insurance.

  • 👩‍⚖️ Behaviour: Respectful conduct is required. We may remove students without a refund if their behaviour is inappropriate.

  • 🔒 Course materials: For your personal study only — copying, sharing, or using them to train others is not allowed.

  • 📸 Media: Training may be recorded or photographed. Tell us in writing before your course if you don’t want to be included.

  • ⚖️ Governing law: Our business is based in Northern Ireland. Terms follow Northern Ireland law. For overseas workshops, local laws may also apply.

 

Last updated: 27/08/2025

These Terms & Conditions govern your purchase and participation in training, workshops, and digital courses offered by The Aftercare Academy (operated by Petra Erving). By booking a course or accessing our content, you agree to the following:

1. Payments, Deposits & Refunds

  • Deposits: All deposits are strictly non-refundable.

  • Full Payments: Course fees must be paid in full before training begins. Home-study or online courses must be paid in full prior to access being granted.

  • Refunds: Once training materials are accessed, downloaded, or a course has commenced, no refunds will be issued.

  • Special Offers: Only one discount, promotion, or special offer can be applied per booking. Offers cannot be combined.

2. Instalment Plans

  • Instalments must be set up via standing order or agreed payment method, payable on the 1st or 15th of each month.

  • Failure to make a scheduled payment may result in:

    • Immediate suspension of access to course materials, and

    • A £100 administration fee if reactivation is required.

  • If payments remain outstanding after two reminders, your enrolment may be cancelled, with no entitlement to a refund of amounts already paid.

3. Online Theory Upgrade Option

  • If you purchase the Online Theory training, you have 6 months from the date of purchase to upgrade to the corresponding 5-day workshop for a fixed upgrade fee of £1599.

  • After these 6 months, upgrade requests will be subject to the current full workshop price.

4. Price Changes

  • We reserve the right to adjust prices of unsold workshops, retreats, or digital courses to reflect external costs (such as travel, venue hire, fuel, or exchange rates).

  • Price changes will not affect bookings already confirmed and paid.

  • Where adjustments are made, we will provide at least 14 days’ notice on our website before new prices come into effect.

5. Bookings & Receipts

  • Bookings can be made online via our website. Each booking must be made separately unless a multi-course invoice is arranged with us directly.

  • Confirmation and receipts are issued automatically for online bookings. For bank transfers, a receipt can be provided upon request.

6. International Students (Visa & Immigration Requirements)

  • Students travelling from outside the UK are responsible for ensuring that they have the correct visa and travel documentation to attend the workshop.

  • The Aftercare Academy cannot advise on immigration matters and cannot be held responsible for denied entry or visa refusals.

  • No refunds or deferrals will be given if you are unable to attend due to visa or immigration issues.

  • We strongly recommend obtaining comprehensive travel insurance to cover unforeseen circumstances.

7. Cancellation Policy

Student Cancellations

  • Cancellations must be made in writing via email.

  • More than 8 weeks before the workshop: payments made (excluding the deposit) can be transferred to a future training date within 12 months.

  • Less than 8 weeks before the workshop: all payments are non-refundable and non-transferable.

  • Failure to attend a course without notice will result in full forfeiture of fees.

Academy Cancellations

  • We reserve the right to cancel or reschedule workshops in the event of low enrolment, trainer illness, or circumstances beyond our control.

  • In such cases, you may choose to:

    • Transfer your booking to a new date (subject to availability), or

    • Receive a full refund of payments made (including the deposit).

  • We are not liable for any travel, accommodation, or other costs incurred by students due to cancellation.

8. Course Amendments & Deferrals

  • Requests to amend course details or defer attendance are subject to approval and may incur fees:

    • £30 for minor administrative amendments

    • £100 for changes of course date or deferral

  • Once online materials have been accessed, no refunds or deferrals are permitted.

9. Access to Course Materials

  • Access to digital course content is time-limited:

    • Workshops: 6 months from the date of enrolment

    • Distance learning/online theory: 12 months from the date of enrolment

  • Extensions may be available for a fee (£300 per 3 months or £100 per practical day for accredited courses).

10. Insurance & Professional Recognition

  • It is your responsibility to ensure that your existing insurance provider recognises the training you are undertaking and will cover you to practise.

  • The Aftercare Academy cannot guarantee insurer acceptance of your qualification.

  • We recommend arranging student insurance during your training and case study work.

  • It is your responsibility to verify whether our training meets local or national accreditation requirements in your country of practice.

11. Student Responsibilities

  • You must be physically fit to undertake training and disclose any relevant health conditions, contraindications, or disabilities in advance.

  • You are responsible for ensuring you have the necessary equipment and PPE for participation.

  • All assignments, case studies, and assessments must be submitted by the stated deadlines unless an extension is granted.

  • Failure to comply with deadlines, assessment standards, or professional behaviour may result in termination of enrolment without refund.

12. Behaviour & Conduct

  • We expect students to behave respectfully and professionally at all times.

  • Disruptive, abusive, or inappropriate conduct may result in immediate removal from the course without refund.

  • We reserve the right to refuse admission to, or terminate enrolment of, any student at our discretion.

13. Certification

  • Certificates of completion will only be awarded upon:

    • Full attendance of required training hours, and

    • Demonstration of competence through assessments.

  • Certificates will not be issued where course fees remain unpaid.

14. Intellectual Property & Use of Materials

  • All course content, including manuals, slides, recordings, and digital materials, is protected by copyright and remains the property of The Aftercare Academy.

  • Students are granted a licence for personal educational use only. Materials must not be copied, shared, resold, or used for training others without written consent.

15. Complaints

  • Any concerns should be raised promptly with your tutor or with The Aftercare Academy in writing.

  • We will acknowledge complaints within 7 days and aim to provide a full written response within 28 days.

16. Liability & Disclaimer

  • All training is delivered with the highest professional standards. However, The Aftercare Academy and its trainers accept no liability for any injury, loss, or damage resulting from the misuse of training, techniques, or materials.

  • Training does not constitute medical advice. It is the responsibility of the student to practise safely and within their scope of competence.

17. Force Majeure

  • We are not liable for delays or cancellations caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, transport disruption, or government restrictions.

18. Media & Photography

  • Training sessions may occasionally be recorded or photographed. By attending, you consent to the use of such media for educational or promotional purposes, unless you notify us in writing before the course.

19. Lost Property

  • We accept no responsibility for personal belongings lost, stolen, or damaged during training sessions.

20. Governing Law

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of Northern Ireland, where The Aftercare Academy is based.

  • If training or workshops are delivered outside the UK, these Terms & Conditions shall additionally comply with the local laws of the country in which the training is held.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Northern Ireland, unless local consumer protection laws require otherwise.

Student Purchase Agreement:

I confirm that by purchasing any training, workshop, course or retreat owned by The Aftercare Academy, that I have read, understand and agree to these Terms and Conditions.

 

NOTE:   We reserve the right to update or change these Terms and Conditions at any time. 

Contact Us

If you have any questions, concerns or complaints about these Terms and Conditions, please contact us: